Quality and Process Management has a very important role to play in today’s business world. There are lot of challenges that organizations need to face to achieve operational excellence, gain a competitive advantage and satisfy the needs of the customer. In order to become successful people, processes and technology must be integrated to make quality and process excellence an everyday reality. Join us at the 2nd Annual Quality & Excellence Forum in Barcelona and share, benchmark and discuss the most important and critical issues to prepare for future business challenges.

Key Features:

• speakers from Fortune Global 500 leading companies
  
• expertise of the key decision makers of CQO, VP, Global Head, Head, Director level
• 10 different industry views which provide access to best practices, processes, technology and people
• join a very successful series of past Quality events – 500+ top executives attended our past event

Plus Special Features:    

•  2 highly practical workshops & cross-industry knowledge exchange panels

“It has been a great opportunity to share our experience with fine selection of participants and delegates.”
Vice President Organisation and Quality at Garanti Bank
more testimonials find here

A new management model for new business realities by Bjarte Bogsnes, Vice President Performance Management Development, Statoil, Norway

The World has Changed- Isn’t It Time to Change the Way We Lead and Manage?

“Management cannot be reduced to an annual exercise of cascading targets, budgets, and instructions, in which any deviation from plan is more likely to be seen as mismanagement than as a sensible and value-adding response to reality. In this new environment, senior manager must allow more authority to flow to the front lines. We also need better, more intelligent ways of establishing goals, motivating people, and evaluating performance. We need more flexible and dynamic processes for making forecasts, allocating resources, and setting targets. In short, we need new set of management processes – one that ensures greater consistency between our processes, our people philosophy, and the realities of the world around us.”